The iCARE Technical Support Center is your one-stop hub for all things related to usability within your iCIMS Talent Platform. From here, you can submit tickets to our dedicated Subject Matter Experts, search our knowledge base for up-to-date information on iCIMS features, access iCIMS U for training schedules and courses, and access our payment center. For the full iCARE Customer Site, including information about expanding your Platform, preferred partners, outlets to influence the product roadmap and more, click here.
Submit a ticket to the iCIMS Help Desk for a speedy response from one of our technical experts
Track the status of tickets you've submitted to the iCIMS Help Desk
Access self-guided training materials or register for an upcoming live course
Browse or search the knowledge base for a wide variety of solutions
The 13.2 Release: Organizing People
The 13.2 release enables organizations to source, recruit, and hire the best talent by providing an enhanced candidate experience and empowering talent acquisition departments to become strategic partners for their company. With the introduction of new features like Mobile-Optimized Career Portals, Email Campaigns for Connect, Social Candidate Ranking, and Enhanced Reporting, 13.2 increases the ability to provide a superior candidate experience and recruit more effectively.